The AI evolution refers to the growing use of artificial intelligence across software development, including coding, prototyping, testing, documentation and software customisation. It is changing how businesses approach the cost, speed and flexibility of software development.
Bespoke software is custom-built for one business, designed around its specific processes rather than a general market. It is different from SaaS software, which is built for many customers and typically provided through a subscription model.
Yes, AI-assisted development can make some custom software projects faster and more accessible. However, SaaS platforms still provide advantages such as ongoing support, established infrastructure, security processes and regular product updates.
SaaS provides access to software through an ongoing service or subscription, while WaaS applies a similar service model to websites. A WaaS solution typically combines website development, hosting, maintenance and ongoing updates into one arrangement.
The main risks include ongoing maintenance, security, scalability, poor documentation and reliance on third-party AI tools. The business also takes on responsibility for updates, fixes, infrastructure and the long-term development of the system.
SaaS vendors can improve AI visibility by publishing clear answers to customer questions, keeping product and pricing information accurate, demonstrating genuine expertise, earning credible reviews and maintaining consistent information across trusted online sources.